Be sure you’re using the FTP-SSL (Explicit AUTH TLS) connection method described above, instead of a normal FTP connection.Make sure you're using the latest version of Cyberduck older versions had bugs that could cause this error.Why do I see an error message about an “interoperability failure”?Īn “interoperability failure” with Cyberduck usually means there is some type of network or firewall issue. If it doesn’t work, you can change that setting to normal “FTP”, although it's less secure. However, this setting may cause connection problems with some firewall and modem setups. The “FTP-SSL (Explicit AUTH TLS)” setting encrypts your password when Cyberduck sends it, which improves security. If you have trouble, try changing that setting. Most firewalls and routers need the “Connect Mode” to be set to “Passive (PASV)”, but a small number of them may require you to choose Active (PORT) instead. htaccess files, be sure that Show Hidden Files from the View menu is enabled. To see filenames that begin with a dot, like. Viewing “.htaccess” and other hidden files Why do I see an error message about an “interoperability failure”?Įnter your domain name in the box at the top of this page for detailed instructions.Viewing “.htaccess” and other hidden files.The program can be downloaded from the Cyberduck website. Cyberduck is a free, easy-to-use FTP program for macOS and Windows. This page explains how to set up the Cyberduck FTP program to publish files to the top level of your website. To see a more detailed answer customized for you, type your domain name here:
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